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Kirk Zylstra's focus on the customer is a fresh approach to lean. Companies that can bear the burden of variability will develop a strategic…

This book makes an important contribution to our understanding of practice-based organizational learning and knowing. Based on the author's …

When the first edition of Masterful Coaching was published, it quickly became the standard resource for anyone who was a coach, considering …

The absolute beginner's guide to learning basic computer skills Computing Fundamentals, Introduction to Computers gets you up to speed on ba…

Get a clear picture of IP Multicast applications for delivering commercial high-quality video services This book provides a concise guide to…

Men Talk draws on rich conversational material from a wide range of contexts to illuminate our understanding of men and masculinities at the…

This title describes the state of the art in all areas of spatial marketing, discussing the various constituents which make up the geography…

Be Prepared to Lead in the Moment: Assess, think, and respond on-the-spot Impromptu shows leaders how to think on their feet and respond elo…

Get a new perspective from the ‘other half’ of macroeconomics The failure of the vast majority of economists in government, academia and the…

The consulting industry has been on a roller-coaster ride since the heady days of the 1990s. After a recession triggered by the dotcom crash…

An evidence-based organizational framework for exceptional analytics team results The Analytics Lifecycle Toolkit provides managers with a p…

Find the time, clarity, and mental space to achieve your goals The Free-Time Formula helps you slow down time and get the important things d…

Drive profitability, productivity, and accountability To create extraordinary lives, we must learn to “unplug” from the constant barrage of …

Internationalization is a strategic issue for companies as it is today the central axis for the development of small and medium-sized enterp…

There are nine key reasons people fail at retirement—and they’re not what you think. Are you working to avoid these major retirement fails? …

The digital era’s new consumer demands a new approach to PR Inbound PR is the handbook that can transform your agency’s business. Today’s cu…

Buying for retail is a demanding and challenging job that requires a creative flair, a strong awareness of fashion trends, life trends as we…

Most marketing and branding books fall into one of two camps: either they are about leaders or they assume that brands can be managed by pro…

IF YOU’RE IN SALES, FEAR HAS COST YOU MILLIONS OF DOLLARS, AND THIS BOOK IS FOR YOU.Fear is the reason most salespeopledon’t like to pick up…

An accessible text that explains fundamental concepts in business statistics that are often obscured by formulae and mathematical notation A…