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Designing the Customer-Centric Organization offers todayâ??s business leaders a comprehensive customer-centric organizational model that cle…

Paul Wilmott Introduces Quantitative Finance, Second Edition is an accessible introduction to the classical side of quantitative finance spe…

An Arbitrage Guide to Financial Markets is the first book to explicitly show the linkages of markets for equities, currencies, fixed income …

The Dictionary of e-business: * Now includes extended coverage of wireless and mobile terms * Is authored by an expert in the field * Presen…

Includes a CD-ROM that contains Excel workbooks and a Matlab manual and software. Covers the subject without advanced or exotic material.

The Synchronous Trainer's Survival Guide is a hands-on resource for enhancing your real-time e-learning sessions. Written by Jennifer Hofman…

Using a series of over 40 case studies, this valuable text illustrates the processes and pitfalls involved in evaluating psychological resea…

This complete guide to the evaluation, selection, and use of sustainable materials in the landscape features strategies to minimize environm…

Drug discovery for influenza antivirals Priorities for combating pandemic influenza include rapid detection and identification, the quick ad…

Discusses issues not covered in other books, including best practices budgeting, closing the books, and control systems. Includes interest f…

In an era of globalisation, syndicated lending and consolidation within the banking industry, virtually all industries will have internation…

The capitalist model was developed in the 19th century and recent events have shown the difficulties of adapting this to the demands of the …

Unleash your inner mindful leader Mindfulness, emotional intelligence and resilience are the “must have skills” for modern leaders—yet many …

With over four billion subscribers Worldwide, GSM/EDGE is by far the World's most successful communications technology of all time. Ubiquito…

This book discusses current theories in linguistics and sociolinguistics as they relate to therapeutic situations, including uses of metapho…

Logos and No Gos ought to be mandatory reference material for all managers of branded products and services. It is a concise, easy read, jam…

When the landmark book Collaborative Leadership was first published in 1994, it described the premise, principles, and leadership characteri…

The Performance Consultant’s Fieldbook will help trainers, training managers, and internal and external consultants working in partnership w…

When a pseudonymous programmer introduced “a new electronic cash system that’s fully peer-to-peer, with no trusted third party” to a small o…

Praise for Mind Over Matter Why Intellectual capital is tHe Chief Source of Wealth «Ron Baker has written another great book on the thoughts…