Summary: Thanks for the Feedback. The Science and Art of Receiving Feedback Well. Douglas Stone, Sheila Heen – Smart Reading

Notice: This is a SUMMARY of “Thanks For the Feedback. The Science and Art of Receiving Feedback Well” by Douglas Stone and Sheila Heen.
Douglas Stone and Sheila Heen’s Thanks for the Feedback teaches us techniques of productive listening and how to accept feedback constructively and beneficially – both compliments and criticism.