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Agency Account Handling strives to distinguish between good account handling and great account handling. This book will help you understand …

Designed for learning professionals and drawing on both game creators and instructional designers, Learning by Doing explains how to select,…

Allan Schmid’s innovative text, Conflict and Cooperation: Institutional and Behavioral Economics,investigates «the rules of the game,» how i…

Facilitating with Ease! is an updated version of the best-selling resource that offers easy-to-follow instructions, techniques, and hands-on…

Innovation leaders promote and address the innovation agenda in their company. Through personal conviction or competitive necessity they are…

The Internet Encyclopedia in a 3-volume reference work on the internet as a business tool, IT platform, and communications and commerce medi…

You know it?s essential, and you've heard that it can be tricky ? implementing the 802.1x standard. Here is a road map that will enable you …

This is the first book devoted entirely to Particle Swarm Optimization (PSO), which is a non-specific algorithm, similar to evolutionary alg…

Geared to IT professionals eager to get into the all-important field of data warehousing, this book explores all topics needed by those who …

This is a completely revised and updated second edition of the acclaimed Industrial Relations. The new book gives particular attention throu…

Inspired by the true story of a flight with Sir Richard Branson, Millionaire Upgrade blows the lid off the accepted belief that successful e…

Fast track route to mastering effective leadership styles Covers the key areas of leadership styles, from developing a style to suit the sit…

Arithmetic and Logic in Computer Systems provides a useful guide to a fundamental subject of computer science and engineering. Algorithms fo…

Nonprofit Essentials: Managing Technology is a comprehensive work. Suitable for any size organization, the book is distinguished by its focu…

In Nonprofit Nation, the new edition of his classic work, O'Neill takes a fresh look at the nonprofit sector and the power it has to use its…

Competition between companies tends to be beneficial for the general public, but is this also true for competition between States in a world…

The Business-Oriented CIO: A Guide to Market-Driven Management introduces the Market Driven Management approach, which applies and adapts so…

With an animated fable, the Journey to Newland storybook provides readers with a cast of memorable characters, a captivating story, and a co…