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Winner of the 2006 John D. Criticos Prize This book introduces the reader to the complex history, ethnicity, and identity of the Byzantines.…

Organized as a quick and user-friendly roadmap for board members and chief executive officers as they reflect on their roles and duties toge…

Internationally acclaimed fundraising consultant Ken Burnett has completely revised and updated his classic book Relationship Fundraising to…

Kirk Zylstra's focus on the customer is a fresh approach to lean. Companies that can bear the burden of variability will develop a strategic…

This book makes an important contribution to our understanding of practice-based organizational learning and knowing. Based on the author's …

The absolute beginner's guide to learning basic computer skills Computing Fundamentals, Introduction to Computers gets you up to speed on ba…

Get a clear picture of IP Multicast applications for delivering commercial high-quality video services This book provides a concise guide to…

This title describes the state of the art in all areas of spatial marketing, discussing the various constituents which make up the geography…

Be Prepared to Lead in the Moment: Assess, think, and respond on-the-spot Impromptu shows leaders how to think on their feet and respond elo…

Get a new perspective from the ‘other half’ of macroeconomics The failure of the vast majority of economists in government, academia and the…

Drive profitability, productivity, and accountability To create extraordinary lives, we must learn to “unplug” from the constant barrage of …

Internationalization is a strategic issue for companies as it is today the central axis for the development of small and medium-sized enterp…

There are nine key reasons people fail at retirement—and they’re not what you think. Are you working to avoid these major retirement fails? …

The digital era’s new consumer demands a new approach to PR Inbound PR is the handbook that can transform your agency’s business. Today’s cu…

Buying for retail is a demanding and challenging job that requires a creative flair, a strong awareness of fashion trends, life trends as we…

Most marketing and branding books fall into one of two camps: either they are about leaders or they assume that brands can be managed by pro…

IF YOU’RE IN SALES, FEAR HAS COST YOU MILLIONS OF DOLLARS, AND THIS BOOK IS FOR YOU.Fear is the reason most salespeopledon’t like to pick up…

Drawing on more than twenty-five years experience consulting and training on project management in companies such as NCR, AT&T, and 3M, J. D…

Podcasting 101 for Training and Development Podcasting can help you revolutionize the way you deliver training. This groundbreaking book pro…

In principle the advanced, market-driven world in which we now live is fuelled by knowledge, information and transparency, but in practice t…