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The Naked Diplomat: Understanding Power and Politics in the Digital Age
The Naked Diplomat: Understanding Power and Politics in the Digital Age
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The Naked Diplomat: Understanding Power and Politics in the Digital Age

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Diplomacy is easy when your people are in a pioneering mindset. The diplomats who manage empires aren’t the people who build them. They are preceded by traders, explorers, innovators. The great civilisations were all built on great start-ups. Countries succeed when they have a magnetic quality, and an openness to the world around them: when they invest more in bridges than walls. When their world view is formed by having actually viewed the world.

Diplomacy is easy when the rules are clear, when nations are all playing on the same chess board. The subtle dance between the nineteenth century’s great European states had moments of great jeopardy, and in the end could not contain the shifts in the underlying tectonics of power. But, post-Napoleon, the key players all felt a shared interest in preserving a status quo. They spoke the same language, literally and metaphorically – they even ensured with touching but shrewd generosity that it was the language of the vanquished party. There was an elaborate code to their collective work, albeit surrounded by lashings of protocol, gallons of alcohol, fiendishly delicate etiquette, and the occasional deadly duel.

But diplomacy is hard when you are a nation or a region in real or perceived decline, when it becomes more difficult to get that White House meeting, or to schedule that telephone call. Or when your ‘podiums and president’ press conference is downgraded to a brief ‘pool spray’ photo-op. Or worse, a ‘grip and grin’. When the eyes of the world’s leaders flicker over your shoulder at the more hungry or vigorous new powers on the block.

Diplomacy is hard when your military power is on the wane, either because austerity is biting, or because your citizens are less willing to make great sacrifices to impose the nation’s interests, extend its influence or intimidate its opponents. ‘Gunboat diplomacy’ does not get you far without a gunboat. Or aircraft carrier. Threats of military force lose their potency when the dictator being threatened knows that your red lines* (#ulink_53bbe07e-cf3a-592e-8b78-824199896579) are easily erased.

Diplomacy is hard when you are competing with players with greater pioneering zeal, when your nation loses its creative edge or hunger for innovation. Diplomacy is hard when a lack of resources or confidence leads to an introspective national mindset rather than a drive to find new ideas, markets and sources of renewal. When your agenda is set by demagogues and tabloids. When even some on your own side want to throw in the towel and decline quietly and unobtrusively in a corner. When visitors to your embassy or ministry smell the faint whiff of genteel decay.

Diplomacy is hard is when the rules of the game are in flux, when there are players willing to turn the chess board over, when the international system is being disrupted from outside, or degraded from within. It is hard when tyrants and terrorists, pirates and persecutors, are setting the agenda. Diplomacy is hard in the periods when rival sources of power think that diplomacy doesn’t matter.

Yet the periods when diplomacy is hardest are also the periods when it matters most.

Much of the West is therefore in a phase of hard diplomacy. Diplomacy that wears out the soles of your shoes, runs up the air miles and telephone bills, forces you to innovate and adapt. During such periods of change and peril, we don’t need diplomats who arrive on a yak when the opposition has been and gone by horse.

Those who want to hammer the last nails into the coffin of diplomacy fall into three camps: diplomats no longer represent anything; diplomacy has been disrupted by technology; diplomacy has failed.

There are elements of truth in each of these arguments. If Google is more important than many states, is it not more important to be a Google ambassador than a national one? Aren’t diplomats simply courtiers, moving between hierarchies without recognising they are part of the past? Can’t diplomats be replaced by sentiment analysts with Skype accounts? If diplomats did not exist, why would we need to invent them in the twenty-first century?

Diplomacy does indeed face a crisis of legitimacy and trust.

Traditionally, representation was the main point of diplomats.2 (#litres_trial_promo) If you were your prince’s person in a rival court, it mattered less what you did than what you were: the symbol of power and prestige. An ambassador’s legitimacy and power depended on the support of a small number of people in his ruling elite, sometimes just one.

In the era of growing democracy in the West – the last 200 years or so – that elite grew, but not dramatically. A British ambassador making pre-posting calls, getting his marching orders, would not need to step outside Westminster.

When states become weaker, so do those who represent and derive authority from them. As the trend continues towards global decision-making for the big global issues on the one hand, and greater localisation and individualisation on the other, where does a state’s representative fit in?

But the reality is that governments and states are not finished yet. Although they no longer have overwhelming dominance of information or even knowledge, they do remain the means through which questions of national interest are determined. As long as we have states, we will still need diplomats to mediate between them. They still have a niche.

So diplomats will need to redefine their legitimacy, and reconnect to the new sources of power. I was proud to be Her Majesty’s Ambassador in Lebanon, and put the letter saying so on the wall. But I also felt that I was Her Majesty’s Government’s Ambassador. And even the Ambassador of the British People. When there were monarchies, diplomats represented kings and queens. When there were great states, they represented great states. Now, with the dispersal of power, can they more credibly claim to represent the people of their countries?

We don’t yet know whether people will respond to the threats of the twenty-first century with more nationalism or less. Diplomats who derive their legitimacy solely from states must secretly hope for the former. Diplomats who see themselves as embodying something more must hope for the latter.

The role of diplomats is being transformed faster than at any point in history. But no one has come up with a better idea. Diplomacy existed before states, and will exist after they have ceased to be the principal form of geographical power. We are in uncharted waters – but we always have been. This book will try to make the case for diplomats to remain on the boat.

The second critique also has elements of truth. Diplomacy does indeed face disruption, by technology, and by others who can do diplomacy more effectively. Being in office no longer means being in power.

Digital technology will transform the way that governments engage with citizens. But while the Internet defies boundaries, most governments find it hard to escape the confines of national responses. Data is not sufficiently shared and regulation struggles to keep pace.3 (#litres_trial_promo) Governments have not yet tackled the big questions on the balance between privacy and transparency, or found the right formula to nurture innovation.

Who disrupts diplomacy? Many analysts, businesses, commentators are already well under way.

Traditionally, diplomats divided their rivals into three groups. First, the obviously hostile, such as great power rivals or aggressor states. In periods such as the run-up to the Congress of Vienna or the Cold War, this was straightforward and neat. We had clear enemies, definable nemeses. You could chart them on a map. You could kill them in a Bond film.

Secondly, the apparently friendly states, such as great power allies, who were nevertheless competing to get a bigger slice of the cake. For the UK, Europe has fallen into this category since the Second World War. We have vastly similar values and objectives, yet still contest resources and influence, and argue over the decisions where we need to pool sovereignty. Je t’aime, moi non plus.

Third, the local rivals for authority and influence – in the case of many ministries of foreign affairs, this was usually the Treasury or the prime minister’s office.

No country faces permanent enemies or can count on permanent allies. The first, most hostile, group are now more likely to be transnational, non-traditional actors – terrorists, renegade states or information anarchists. This could be the throat cutters and concert bombers of the self-proclaimed Islamic State, the despots in North Korea, Syria and Zimbabwe, or Julian Assange.

The apparently friendly second group are now more likely to be those competing for business or security influence, including the media, NGOs and multinationals. They will be the disruptors – think tanks, big data analysts, social media gurus – who are replacing diplomats in their ability to analyse or shape foreign policy. A proliferation of organisations now compete with diplomats by selling geopolitical analysis. The best are the Brookings Institution, Chatham House and Carnegie.4 (#litres_trial_promo) Or the service providers who are moving ahead so fast with the way they respond to customer needs that they make government efforts – passports, visas, commercial introductions – look hopeless. I’d also include the new technology companies, with whom governments will increasingly contest key ground.

The local contenders are probably still the Treasury.

Diplomats need to understand those groups of rivals, the tools available to them, and why and how they are deploying them. They need to use social media more effectively than terrorists. They need to understand JPMorgan Chase or Google’s diplomatic machinery in the way that they understand China’s. They should be competing with the best technology they can lay their hands on. They should be on a digital war footing.

I often ask people who they think will have the greatest influence on the twenty-first century – Google or Britain? Increasingly, most say Google. I want to show in this book how they can be proved wrong. Google has been a technological superpower for a decade. Britain has been one for at least 250 years.

There will be many times when digital media feel to professional diplomats an obstacle to traditional diplomacy. We saw over the August 2013 debate on whether to strike Assad for using chemical weapons the way that digital debate makes it harder to play diplomatic poker, with the UK and subsequently US positions shifted as a result of online and offline disagreement. Governments are already much more restrained than a century ago, particularly when it comes to going to war. That is a good thing, but it makes it harder to make the threats necessary to stop our opponents taking territory or killing civilians. Our bluff is too easily called.

New digital media will also create different and sometimes uncomfortable oversight of what diplomats do, including the difficult compromises made in the heat of a negotiation. That’s good. But they will further empower rival sources of influence and power. Digital media will make it harder to gain the consent of those whom diplomats claim to represent, and easier to lose it.

To gain the trust needed to avoid extinction, diplomats will need humility as to the limits of their authority, and a readiness to be more accountable to and more representative of the populations for whom they work.

Technology and society are being transformed, with or without diplomats. This presents threats as well as opportunities. But so did the printing press, the telephone, air travel. Now that anyone can be a diplomat, we have to show that you can’t live without diplomats. When I became an ambassador at the age of thirty-six, some people asked me if I was too young to do the job. Looking at the way the region (and the world) was changing, I sometimes wonder if I was too old.

Yet we still need experts who can really understand the countries with which we are dealing, people who can help us to respond to global changes, to see where the next opportunities are, and from where the next challenges will come. Diplomats, if they are doing their jobs well, are an essential part of that. Technology should enhance rather than diminish that role.

The third argument against traditional diplomacy is that diplomats are not proving to be very good at it.

In this narrative, diplomats lack the skills and resources to put in the hard hours and tough negotiations that are needed to do real diplomacy. America’s inwardness, increased popular and media oversight, and Western public revulsion at military engagement make it harder still.

Diplomacy has always struggled to keep up with events. It has woefully failed to reform the international system it inherited after the Second World War. There has been a lack of collective international graft and realism in fixing some of today’s major conflicts, not least Syria and Israel/Palestine, both abject failures of the UN Security Council.

But for every diplomatic failure – the 2009 Copenhagen climate change summit, the Middle East Peace Process – there are successes such as the Iran nuclear deal or the Dayton peace accords. It is in the nature of diplomacy, an effort to deal with an unpredictable and complex world, that diplomats won’t always get it right. It is not a reason not to keep trying.

There is a pivotal moment in David Puttnam’s brilliant 1981 film Chariots of Fire when sprinter Harold Abrahams is reprimanded, in a typically understated but caustic upper-class English way, by the Master of Trinity College. His crime? Having employed a professional coach to prepare for the 1924 Olympics. The fiercely ambitious Abrahams is having none of this amateurishness. ‘I believe in the pursuit of excellence. And I will carry the future with me.’ He storms out, storms the race, and wins Olympic gold.

Political life, including diplomacy, faces a similar moment. There is a thirst for authenticity and authentic leaders. People feel disconnected from politics, authority, governments and decision-making. We are in an era of distrust, disconnection and detachment. Diplomacy finds itself ill-equipped for this new context. And it faces greater competition than ever before. Like many industries based on institutional authority, diplomacy insufficiently reflects the realities of a world in which the balance of power between citizens, business and government is shifting from hierarchies to networks. It too often prioritises pumping out a message over changing society.5 (#litres_trial_promo) Much of its procedural method – summits and communiqués – was designed in 1815 for an age of monarchies and great states.

There is little that you cannot learn about government from the British sitcoms Yes, Minister and Yes, Prime Minister. In one episode, senior civil servant Sir Humphrey Appleby is asked by his prime minister how they should react to a bellicose speech by a foreign leader. ‘In practical terms we have the usual six options,’ replies Sir Humphrey. ‘One: do nothing. Two: issue a statement deploring the scene. Three: launch an official protest. Four: cut off aid. Five: break off diplomatic relations. And six: declare war.’ So what to do? ‘Well if we do nothing we implicitly agree with the speech. Two, if we issue a statement we just look foolish. Three, if we lodge a protest it will be ignored. Four, we can’t cut off aid because we don’t give them any. Five, if we break off diplomatic relations we can’t negotiate the oil contracts. And six, if we declare war it might just look as if we’re overreacting.’ In one exchange, Sir Humphrey punctures the utter futility of much modern diplomatic communication, and captures why so many people are simply zoning out of political discourse.

Harold Abrahams would have recognised that while you can respect the competition, you must use it to improve. With power shifting unpredictably, so must the diplomats of the Digital Age. Diplomatic service – the clue is in the name; like the rest of the political class, diplomats have to find news ways to connect with the public they serve. Of course, international relations are much more than simply public relations, but diplomacy is not yet as social, progressive or democratic as it needs to become. It is not yet connected to the new sources of power. Like Harold Abrahams, diplomats no longer have the luxury of being amateurs.

Despite what for some looks like an increasing distance between foreign ministries and the public they represent, I think that there remains an energising, purposeful and revitalising argument in favour of diplomacy.

Diplomats were instruments of the prince when the Florentine diplomat and political theorist Niccolò Machiavelli was writing of Renaissance city-state diplomacy, and then servants of the state when Talleyrand and his peers were establishing European interests without the irritating interference of emperors. But Harold Nicolson, writing in 1961, sought a higher cause for his profession: ‘there does exist such a thing as international morality. Its boundaries are not visibly defined nor its frontiers demarcated; yet we all know where it is.’

We need to find it again.

Without doubt, many diplomats throughout history have been driven by something more than realpolitik. They have rarely accepted that their only role is to advance the naked interests of their states. They see themselves as representing the idea of peace – the words for messenger in both Greek (angelos) and Hebrew (mal’ach) have sacred connotations. Bernard du Rosier, a Renaissance Archbishop of Toulouse and commentator on diplomacy, declared that the ‘business of the ambassador was peace’ and that he was ‘sacred because he acted in the general welfare’.6 (#litres_trial_promo) Diplomacy needs to reconnect to this more idealistic sense of collective diplomatic purpose: the promotion of global co-existence.

The sense of a moral dimension to foreign policy was what lay behind former British Foreign Secretary Robin Cook’s much derided effort towards an ‘ethical foreign policy’. The problem of his government’s approach was not the aspiration but the execution. The public do not believe that the ethics survived the sands of Iraq.

Diplomats help states to surrender the bits of their authority that need to be surrendered if we are to transition to a system that has more chance of survival. That is never going to be popular, but it is as important a task as ever. Diplomats lubricate the interaction of power, ideas and change to make it as peaceful as possible.

Diplomats have always tried to shape world developments for the better, and we can do so again. We can now connect, understand, engage and influence in ways our predecessors never could. But we also need to understand the rival and disruptive forces that are competing with the efforts to coexist.

Diplomacy needs to reconnect with its sense of optimism, opportunity and idealism. We need diplomats more than ever because the implications of diplomatic failure are more catastrophic than ever. The need is not for something to replace diplomacy, but for better diplomacy.

Many would say that the best era in which to have been a diplomat was the period around 1815, when elite diplomats strutted the halls of Vienna, reshaping Europe. I’d say it is 2016. But two centuries on, someone needs to write the new version of the Vienna Convention, to give fresh shape and purpose to this old business, and to make it fit for a new world.

To do so, we first need to understand what it was that made diplomacy so distinctive and important over the years. What can we learn from the cast of sometimes colourful and often colourless characters who strutted and pranced, connived and blustered on the diplomatic stage? How were their roles changed by previous waves of innovation – language, the printing press, or the plane?

We need to go back to where it all began.

* (#ulink_45ac96ea-a8ff-58a4-8ae2-21fb0ff5cd7b) The origin of the phrase is a 1928 agreement on oil drilling rights as the Ottoman empire collapsed. The French have their own version, the yellow line.

PART ONE

Glad-handing on the Shoulders of Giants: A Short History of Diplomacy (#u3b300cf6-c529-5e0a-a3e6-bad96a3209b0)

1

Early Diplomacy: From Cavemen to Consuls (#u3b300cf6-c529-5e0a-a3e6-bad96a3209b0)

While other sciences have advanced, that of government is at a standstill – little better practised now than three or four thousand years ago.

John Adams, 1813

We don’t know the name of the first diplomat, but let’s call him Ug.

At some point, Ug – perhaps slower or smaller than his peers (diplomats often are) – persuaded a fellow Neanderthal to stop clubbing him over the head for long enough to work together against a common rival. A survival instinct in Ug prioritised co-operation over conflict. He was, probably literally, a naked diplomat.

And so diplomacy is almost as old as humanity.

Centuries later, one of Ug’s many descendants – for Ug had found that diplomacy increased the survival prospects of his otherwise feeble genes – found the beginnings of language. He and his fellow palaeohumans began to communicate sufficiently to begin to create basic societies. The most primitive of these communities quickly developed systems to guarantee freedom of movement for messengers to avoid them being bludgeoned or eaten.1 (#litres_trial_promo) Around 4000 BC they developed basic forms of writing to help divide resources, especially grain and beer. Diplomacy was under way, and alcohol was already playing its part.

The most important difference between humans and the rest of the animal world is that we can cooperate flexibly in large groups.2 (#litres_trial_promo) And not just to feed or protect ourselves. That’s why, for better or worse, we run the globe. Outside of Disney films, the animal kingdom doesn’t do big conferences. There is no Security Council for owls and dolphins. There is no Lion King. We, not the fish, design the treaties on fishing quotas. We have dramatically reduced the threat from our fellow species (bar the mosquito, though thanks to Bill Gates we are getting there too).

Part of our vital biological make-up as humans is that we can cooperate with people we don’t know, or who share little of our DNA. And part of our survival instinct is that there are people able to make the case, not necessarily always true, that cooperation is better for us than killing each other. That means that there is a biological case for diplomacy. All Ug was saying, long before and (slightly) less melodically than Lennon, was give peace a chance. Diplomatic uniforms, titles, protocol and platitudes aside, the basic concept since Ug’s first grunts and gestures has not changed as much as we might think.

Technological innovation always precedes political change and diplomacy. The sickle and plough allowed settled living, and the domestication of animals. Social structure and a basic rule of law followed, creating more space and time for innovation. The invention of the wheel and of writing, several thousand years BC, made diplomacy both more necessary and more possible. Both took place, ironically, in the graveyard of much modern diplomacy, Iraq. Some of the earliest traces of more formal diplomacy are from the bureaucratic records of imperial China, where poor Shen Weiqin plied his trade before he was so slowly sliced up.

In the third century BC, Chanakya, the key adviser to the founder of the Indian Maurya dynasty, wrote in Sanskrit the oldest detailed guide to diplomacy: Arthashastra, or The Science of Politics.3 (#litres_trial_promo) His advice on diplomacy and espionage is pretty robust: violence, torture and spying dominate the text. The best way to deal with neighbouring countries is to appease, bribe, divide, punish, deceive, ignore or bluff, a set of approaches that have dominated Anglo-French relations for most of history. But Chanakya also sees part of the diplomat’s role as preservation of wildlife and the rule of law, an idea retained in much diplomatic work today. In sage advice that could equally apply to modern spies dodging honeytraps, he advises envoys to ‘always sleep alone’, and to avoid strong liquor and hunting.

Diplomacy also started to take root elsewhere. In Egypt, following the battle of Kadesh in 1274 BC, Pharaoh Rameses II and ruler of the Hittite empire Hattusili III created the first known international peace treaties, on stone tablets.4 (#litres_trial_promo) Some of the covenants in these early treaties bear a strong similarity to the Ten Commandments that Moses was given, probably between the fourteenth and twelfth centuries BC – a fairly one-sided diplomatic treaty between God and Man. The messenger was not always welcome. The Bible records envoys of King David having their heads shaved and buttocks exposed by an unimpressed monarch – a punishment self-imposed by many modern football fans when travelling overseas.

Rival Chinese states in the first millennium BC started to draft more detailed treaties to enforce conquest and avoid unnecessary conflict. Others in Asia, such as the Japanese and Koreans, drew from this example, including by establishing temporary embassies. Records remain of Chinese Song dynasty ambassadors who were able to outfox opponents through guile and cunning rather than force. Theories of human interaction, such as Sun Tzu’s The Art of War, demonstrate how leaders spent an increased amount of time considering how to subdue their enemies without the cost in blood and treasure of fighting them. As the Chinese empire expanded by sea from the second to thirteenth centuries AD, they sent resident envoys as far afield as India, Persia, Egypt and Africa, often despatching two – as they did to Japan in 653 – in case one never arrived, as was all too often the case. It must have been interesting when both did.

By the time the Chinese invented gunpowder in 900, they had already used diplomacy to create an empire so large that they did not have to use the gunpowder as an instrument of warfare and statecraft. If they had done so, as the Europeans started to do to such devastating effect in the fourteenth century, all our treaties and diplomatic language might now be in Chinese.

In Europe, meanwhile, the first Greek city states also found a need for diplomats to negotiate with rivals and allies. The basic rules and conduct of diplomacy they adopted in the Congress of Sparta in 432 BC were a template for much of the diplomacy of the next twenty-two centuries until the aftermath of Waterloo. The Spartans, in a sign of extreme confidence, even invited the adversaries – the Athenians – that they were considering attacking.

The Greeks tended to send diplomats on short missions rather than making them resident in other countries. Heralds would venture out to pass messages and to report back, if they had not been executed, on the quality of the reception they received. The forefather of the modern consul, often a resident of the city who happens to have a particular link to another, can be found in the Greek proxenos, who acted as informal sources of information and message carriers.

It was the Mongols who first put diplomacy on a more sophisticated footing. In 1287, Prince Arghun sent the first embassy to the West under Rabban Sauma, an elderly monk turned diplomat, as part of his effort to form an anti-Muslim alliance against Syria and Egypt. He promised the French the city of Jerusalem, and generously suggested that he would be ‘very willing to accept any samples of French opulence that you care to burden your messengers with’. He even tried to broker an accord with the distant Edward I of England. But Europe, or the Vatican at least, was clearly well behind their Mongol visitors – Sauma reported back that he was underwhelmed by the ‘lack of worldly intelligence among the cardinals of Rome’.5 (#litres_trial_promo)

As communication, travel and trade developed, it became necessary to establish rules for diplomatic interaction that went beyond protocols on exchanges of gifts. Like the Japanese, the Byzantine and Sasanian (modern Iran) leaders took the precaution of sending messages with two envoys in case one was lost or misplaced in unforgiving new environments. In the thirteenth century, the Mongols took this idea further and developed a new form of diplomatic passport, granting their envoys special status and protection. Genghis Khan, a historical figure usually more associated with ending rather than protecting lives, introduced diplomatic immunity. For messengers to do their job, it helped that they occasionally returned intact. That principle remains in place today, thankfully.

Six hundred years ago, it was the East that could claim to be the centre of diplomatic understanding and political power. But an unknown goldsmith in Strasbourg was about to change everything.

2

Diplomacy By Sea: From Columbus to Copyboys (#u3b300cf6-c529-5e0a-a3e6-bad96a3209b0)

At the beginning of the age of European maritime discovery, the Chinese were ahead of the West in almost every respect, not just diplomacy. In 1492, Christopher Columbus set off to discover the Americas with ninety men in three ships. His closest Chinese equivalent, the intrepid eunuch Admiral Zheng He, had an armada of 300 ships, a compass and 27,000 men (including 180 doctors and several envoys). Columbus’s biggest hull was barely twice the length of one of Zheng’s rudders.1 (#litres_trial_promo) This hard-power advantage meant that many of the earliest diplomatic protocols and customs were more Eastern than Western. To this day, diplomats are scathing of colleagues seen as ‘kowtowing’, a deep and humble bow, to representatives of other nations.

Despite this head start for China, Europe took the lead in the centuries that followed, in diplomacy as in harder power. Maybe peninsulas made it easier for small kingdoms to hold out against potential conquerors.2 (#litres_trial_promo) Europe might have had an advantage in this era of climate, topography, resources, culture, politics or religion. Or perhaps it was simply down to short-term accident and chance.3 (#litres_trial_promo)

The Chinese had invented the first newspaper in 748. But German inventor Johannes Gutenberg’s creation of the movable-type printing press in the 1440s allowed humans to capture more accurately and share more widely the most important lessons of their ancestors. We no longer relied on oral histories alone. This created an extraordinary platform for innovation, and more time to explore and create. Gutenberg was the Tim Berners-Lee of his age, generating unprecedented access to knowledge.

Within two generations, Columbus and others were leading the Age of Discovery. When Columbus returned from the Bahamas, eleven print editions of his journey spread around Europe. Within twenty-five years, sailors had circumnavigated the globe, and the Reformation was under way, on the back of the production and distribution of millions of Martin Luther’s pamphlets. Merchants and farmers alike began to question the absolute rule of monarchs, and the political fundamentals of society. There was a new thirst for knowledge, stimulating the Enlightenment, the American Revolution and free-market capitalism. This print revolution contributed to the formation of modern nation states, and therefore the diplomats to represent them. The spread of information in shared languages stimulated the emergence of common and competing national identities. These new European nations – Germany, France, Austria, Russia – needed people to understand their differences, and to mediate between them.

As the Europeans closed the gap on their global competitors, they sought new ways to protect and project their advantage. One manifestation of power was the man on the spot. The first more permanent embassies, expressions of ambition and influence, were started by the states of northern Italy during the Renaissance, with Milan the trailblazer. Cosimo de’ Medici (1389–1464) became the first semi-permanent ambassador of the city in 1450. Backed by enormous personal wealth, he helped to create a balance of power between his native Florence and the leading Italian city states. He even took his own bank with him, a luxury sadly but sensibly denied by modern treasuries to their diplomats.

Wars are of course another powerful tool for domination, and the Renaissance had plenty of them. But they are also disruptive and costly for leaders. Increasingly, princes wanted people who could build their influence in other ways. They needed local intelligence, and eyes and ears on the ground. Milan sent the first ambassador to the French court, in 1455, and Spain despatched the first permanent representative, to London in 1487. These tended to be noblemen, able to finance the lavish lifestyle meant to come with the territory. An embassy came to mean a physical presence rather than a formal visit.

Advisers such as Machiavelli began to build a theory of power around this work. These early envoy roles were sought-after positions held by the talented innovators and explorers of the age. Men such as Dante, Petrarch and Boccaccio were among the first envoys of Florence. This is like making Damien Hirst, Sebastian Faulks and Ian McEwan Britain’s ambassadors today. For these early envoys, diplomacy was not a career but a pursuit, one that reinforced their social position and cultural instincts. Early forms of the word ‘ambassador’ – ambaxade, ambasciatore, ambaxada – seem to have derived from ambactia, meaning charge or office. Or perhaps ambactus, servant. Even at its well-heeled origins, I like to think that there was a sense of public service to the description.

Inevitably, an informal network of travellers and messengers became more structured. Leaders needed to know that the man in front of them – and of course in this era it always was a man – was really representing his prince. So the tradition of presenting credentials on arrival, which continues to this day, began.

Many diplomats are still communicating with their host government and their own capital using these gloriously archaic instruments. On arrival in a country, the ambassador is not meant to meet anyone officially until he has presented his credentials to the head of state, a process that can often undermine his impact during the most important period. While the private sector focuses on the first ninety days of a CEO’s tenure, the ambassador often spends their first weeks marooned in their house, unpacking and waiting for permission to hand over a piece of paper. When it comes, the ceremony can be moving and memorable – the hairs on the back of my neck stood up when I listened to the British national anthem at the president’s summer palace high in the Shouf mountains of Lebanon in August 2011. But the protocol gets in the way of real diplomacy.

Much of the language remains more Renaissance than Digital Age. Here is an extract from my credentials, which perhaps shows that modern diplomats have not travelled as far from our lace-cuffed predecessors as the smartphones in our pockets suggest:

To All and Singular to whom these Presents shall come, Greeting!

Whereas it appears to Us expedient to nominate some Person of approved Wisdom, Loyalty, Diligence and Circumspection to represent Us in the character of Our Ambassador Extraordinary and Plenipotentiary at Beirut; Now Know Ye that We, reposing especial trust and confidence in the discretion and faithfulness of Our Trusty and Well-beloved Thomas Fletcher, Companion of our Most Distinguished Order of St Michael and St George, have nominated, constituted and appointed as we do by these Presents nominate, constitute and appoint the said Thomas Fletcher to be Our Ambassador Extraordinary and Plenipotentiary at Beirut as foresaid.

Giving and granting him in that character all Power and Authority to do and perform all proper acts, matters and things which may be desirable or necessary for the promotion of relations of friendship, good understanding and harmonious intercourse between Our Realm and the Republic of Lebanon and for the protection and furtherance of the interests confided to his care; by the diligent and discreet accomplishment of which acts, matters and things aforementioned he shall gain Our approval and show himself worthy of Our high confidence.

Terrific stuff, but hard to tweet.

The letter of credence was established to show that an envoy was genuinely representing his state, when there were not other ways to check thoroughly. That’s now easier to establish. Credentials can be replaced by a Google search.

Not every historical leader appreciated the new customs either. When Anthony Jenkinson, a sixteenth-century trader, traveller and envoy of Elizabeth I, tried to present credentials to the cosmopolitan Persian emperor Shah Tahmasp, he failed to wear the slippers offered to cover his infidel feet, was thrown out of Isfahan and his footprints back to the port covered in sand. He was Photoshopped out of Persian history.

As the number of diplomats attached to royal courts grew, they inevitably began to compete for attention and influence. With their masters jostling for power and prestige, diplomats in European capitals were ranked on the basis of the power of their monarchs, a fiendishly complex and contested process. This rivalry consumed much of their energies, and would strike terror in the heart of the modern diplomat less used to having to compete so overtly for attention and influence.

According to Samuel Pepys, the Spanish and French embassies in London frequently came to blows in the 1660s over breaches of such protocol and ranking. Asked where he would like to sit at a dinner with the English king, Charles II, the French ambassador answered: ‘Discover where the Spaniard desires to sit, then toss him out and put me in his place.’ I admit that I have attended many diplomatic dinners where such dark thoughts have crossed my mind. But fortunately for less adversarial modern diplomats, ranking is now based on your date of arrival in post.

Another account describes how, during the 1661 arrival of a new Swedish ambassador to London, the French coach (with 150 men, forty of them armed) clashed with that of the Spanish ambassador, similarly tooled up. The Spaniards killed a Frenchman and took down two French horses, forcing the French to reluctantly cede the second position in the procession. Louis XIV of France was so incensed that he told his Spanish counterpart that he would declare war if there were ever to be another such breach of protocol.

But such clashes continued – in 1768, the Russian and French ambassadors to London duelled following a dispute over who should sit where in the diplomatic box at the opera. The modern equivalent is the competition to be seated next to the US president at international summits. Alphabetical orderings can often be the most diplomatic solution. At these moments, British diplomats tend to favour the use of ‘United Kingdom’ over ‘Great Britain’. It gets the leader closer to their American counterpart, and safely clear of the difficult group of countries whose names begin with ‘I’.

Diplomacy can both thrive and suffer in times of intrigue and change. The cold war that followed the Reformation set back the process of statecraft, with Catholic or Protestant ambassadors frequently seen, with some justification, as the centres of intrigue and espionage in rival courts. Yet it forced those envoys still allowed to lurk behind the curtains of those courts to make their communication with their capitals more cunning, and increased their value to their masters.4 (#litres_trial_promo) In the 1630s, Cardinal Richelieu, one of Louis XIII’s most infamous and effective ministers, wrote of the need for ceaseless negotiation, even when – in fact especially when – no fruits are reaped. After 1626, he established a Ministry of External Affairs to centralise the management of foreign relations under a single roof, and – perhaps most importantly to him – to control the information reaching his king. The practice was soon followed all over Europe. A picture of the ‘Red Eminence’ should be on the wall of every modern ministry of foreign affairs.

Maritime expansion by the early European empires created the need for further rules and negotiation, not least because failure to observe increasingly complex protocol could trigger conflict. Elizabeth I was clearly a sharp and perceptive observer of diplomatic vanity, and banned her ambassadors from accepting awards or insignia from other nations – ‘I would not have my sheep branded by any mark but my own.’ The tradition continues to this day, though it is explained to sensitive diplomats in gentler terms.