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Meeting someone you know unexpectedly
It’s Katsumi, isn’t it? I’m Sue Jones. We met last May.
You’re Katsumi, right? Sue.
Meeting someone you know after a long time
Long time no see! / How are you/things? / How have you been?
Responding
That’s right.
I’m great/good. How about you?
Good to see you again.
Meeting someone you ‘know’ but have never met
You must be Paul. I recognize you from your website.
You must be Paul. I recognized your voice immediately!
It’s so great/good/nice to finally meet you.
(It’s) great/good/nice to meet you at last.
I can’t believe we haven’t met before.
Admitting you don’t remember someone
I’m sorry, but can you jog/refresh my memory?
I’m really sorry, but what was your name again?
I’m sorry. Where was it we met?
Correcting someone if they get your name wrong
Actually, it’s Mark.
Actually, I don’t think we’ve met.
Apologizing
I’m sorry. I remember now. How could I forget!
Oh, I’m so sorry! I thought you were someone else.
Go to www.collinselt.com/businessresources (http://www.collinselt.com/businessresources) to listen to the key phrases.
Scenarios
Mary: It’s Katsumi, isn’t it? Mary. We met last May.
Katsumi: I’m sorry, but can you jog my memory?
Mary: Mary Smith. We met at the conference in Brighton. I used your mobile phone when my battery ran out.
Katsumi: Oh, Mary! Of course. I’m sorry. How could I forget! You used it to call friends in Australia.
Mary: I called a taxi!
Katsumi: Just kidding. It’s good to see you again. How are you?
Mary: I’m good, really good. How about you?
Paula: Hi. You must be Ghada.
Ghada: That’s right.
Paula: I recognize you from your photo on the website. I’m Paula, from Marketing.
Ghada: Paula! Of course. It’s so good to finally meet you. How are things?
Paula: Great. I can’t believe we haven’t met before.
Ghada: Me neither.
Beate: You’re Martin, right? Beate. From Switzerland.
Mark: Actually, it’s Mark. I don’t think we’ve met.
Beate: Oh, I’m sorry! I thought you were someone else.
Mark: No problem. Anyway, it’s nice to meet you. I’m Mark Jones.
Beate: Beate Schmidt.
Go to www.collinselt.com/businessresources (http://www.collinselt.com/businessresources) to listen to the scenarios.
Over to you
1 Put the words in the correct order to make useful expressions. Don’t forget to add punctuation.
1. time / see / no / long
....................................................................
2. see / good / you / again / to
....................................................................
3. have / you / how / been
....................................................................
4. to / so / you / meet / good / it’s / finally
....................................................................
2 Complete the questions with the words in the box.
1. You’re Katsumi,.........................?
2. How are.........................?
3. How have you.........................?
4. How.........................you?
3 There is one word missing in each of the expressions below. Rewrite the expressions with the missing word in the correct position.
1. I’m sorry. How I forget!
....................................................................
2. I thought you were someone.
....................................................................
3. I can’t we haven’t met before!
....................................................................
4. I’m sorry, but can you my memory?
....................................................................
4 The following exchange did not go well! Rewrite it to make it more polite.
Paula: It’s Jonathan, right?
John: No, not Jonathan. John.
Paula: I’m Paula Reed. We met at the conference in Hong Kong.
John: I don’t remember you.
Paula: We sat next to each other at the dinner.
John: It’s possible.
Paula: It’s good to see you again.
John: Is it?
Try again, John.
Paula: It’s Jonathan, right?
John: ..........................................................
Paula: I’m Paula Reed. We met at the conference in Hong Kong.
John: ..........................................................
Paula: We sat next to each other at the dinner.
John: ..........................................................
Paula: It’s good to see you again.
John: ..........................................................
5 Complete the dialogues with key phrases.
1 A: You’re Rio, right?
B:............................................................
A: Oh, I’m sorry. I thought you were someone else.
B:............................................................
2 A: Hi. You must be (your name).
B:............................................................
A: I recognized you from the website.
B:............................................................
A: I’m Ioannis Papandreou. From Finance.
B:............................................................
Language focus: ‘Remember’ or ‘remind’?
